Sales Manager | Entertainment & Group (m/f/d)

Sales Manager | Entertainment & Group (m/f/d)

Mandarin Oriental, Munich is looking for a Sales Manager, Entertainment & Group (m/f/d) to join our Sales team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the Sales Manager will ensure that guests and partners are delighted and inspired and will drive continual improvement and innovation and ensures that the property is positioned as the market leader. The (Senior) Sales Manager reports to the Director of Sales.

As Sales Manager, you will responsible for the following duties:

• Responsible for acquiring, developing and managing business relationships within the Entertainment and Group segments
• Identifying and securing new business opportunities to drive revenue growth and increase market share
• Managing and developing a portfolio of national and international clients, agencies and key accounts
• Building and maintaining strong relationships with entertainment companies, travel agencies, DMCs and other business partners
• Managing group enquiries from initial contact through proposal preparation, negotiation and contract completion
• Conducting sales activities including client meetings, sales calls, trade shows, roadshows, networking events and familiarisation trips
• Collaborating closely with Revenue Management, Reservations, Events and Operations teams to ensure the successful execution of client business
• Monitoring market trends and competitor activities to identify new business opportunities
• Ensuring compliance with brand standards while delivering the highest levels of service and quality excellence

As Sales Manager, we expect from you:

• Passion for the luxury hotel industry and a strong understanding of the hospitality market
• Professional experience in hotel sales, ideally as a Sales Executive or in a similar role
• Strong guest and service-oriented mindset
• Excellent verbal and written communication skills in German and English
• Professional, confident and personable appearance
• Strong organizational skills with a structured approach to work
• Open-minded, proactive and reliable team player

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• In addition to fair working conditions, we offer a variety of small benefits that make everyday work more enjoyable – including complimentary beverages as well as small, regular tokens of appreciation and gifts.
• Our passion for hospitality is also reflected in additional benefits, such as special offers and discounts at nearby restaurants and hotels.

We’re Fans. Are you?