Procurement Coordinator

Job Description

SGP, a division of Extendicare, is a leading Group Purchasing Organization (GPO) dedicated to serving the senior care market. With over $1 billion in annual procurement volume, SGP delivers innovative supply chain solutions, strategic sourcing expertise, and exceptional customer service to a growing network of partners across Canada. Today, SGP supports more than 750 customers representing over 165,000 beds nationwide.
 
The Procurement Coordinator is responsible for supporting its growing procurement and member service operations. The successful candidate will support a variety of procurement, supplier, systems, and member-focused activities while contributing to process improvements, operational excellence, and the continued growth of SGP and Extendicare's procurement programs.
 
This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.
 
Key responsibilities include:
Maintain and update procurement, supplier, contract, project, and member information across Workday, Salesforce, SharePoint, and other business systems.
Assist with requisition processing, supplier onboarding, invoice resolution, reporting, data analysis, and user support activities.
Prepare reports, dashboards, presentations, and other business documentation while ensuring the accuracy and integrity of procurement data.
Collaborate with suppliers and internal stakeholders to resolve operational issues, support projects, and identify opportunities for process improvements and system enhancements.
Support the administration and ongoing maintenance of the SGP website, member portal, online catalogues, contract listings, and supplier information.
Assist members with inquiries, access requests, and navigation of digital resources.
Contribute to website updates, digital communications, content management, and initiatives that improve the member experience.
Develop knowledge of healthcare, long-term care, retirement, hospitality, and clinical product categories.
Support sourcing initiatives, product evaluations, contract implementations, supplier engagement activities, and other strategic projects.
Work closely with clinical, operational, and member stakeholders to support business objectives and procurement program success.
 
What we’re looking for:
College diploma or university degree in Business Administration, Supply Chain Management, Procurement, Commerce, or a related field.
1-3 years of experience in procurement, supply chain, administration, customer service, or a related business environment.
Experience with Workday, ERP systems, Salesforce, SharePoint, or other business applications is considered an asset.
Proficiency in Microsoft 365, particularly Excel, Word, PowerPoint, Outlook, Teams, and SharePoint.
Experience with websites, member portals, content management systems (CMS), or WordPress is an asset.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Excellent communication and customer service skills, with the ability to build effective relationships with internal and external stakeholders.
Demonstrated ability to learn new technologies, manage multiple priorities, and work effectively both independently and as part of a collaborative team.
 
What Extendicare has to offer:
 
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package
 
Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

Time Type:

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.