Administration Officer

Administration Officer | The Wesley Hospital - Emergency Centre

Employment Term: Permanent Part Time - 8 shifts per fortnight - 30.4 hours per week.
Location: Auchenflower, just 5 mins from Toowong Shopping Village and 10 mins from Brisbane City
Remuneration: $33.48 - $35.17 p/hr + 12% Super + Not for Profit Salary Packaging

Applications Close: 22nd of October 2026

Applications may be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.   

Make a meaningful difference with The Wesley Private Hospital 

The Wesley Hospital is one of Australia’s iconic and largest private not-for-profit hospitals. From the heart of Brisbane, more than 800 Visiting Medical Practitioners and 2,000 staff deliver personalised care through life’s journey making a meaningful difference in the lives of generations of Queenslanders.  We offer comprehensive care across a wide range of acute tertiary-level medical and surgical services with a particular focus on cancer care, cardiac care, women’s and children’s care, and complex surgical care. This includes the busiest robotic surgery program and the first Robotic Surgery Centre of Excellence accredited in Australia. 

An integral part of our team, as an Administration Officer, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  Let’s make a meaningful difference, together!  

Your part in The Wesley Hospital team

Responsible for the provision of thorough administrative support for our Emergency Department, you will provide exceptional customer service for patients and visitors.

You will apply sound interpersonal communication and organisational skills in liaising with a wide range of health professionals, patients and visitors, with a commitment to integrity and confidentiality when dealing with personal information.

Our Emergency Centre staff provide an efficient, professional and client focused administration support in the Department and participate in a 24/7 roster system.

What makes a difference for us?

• Experience working within a Private Practice, hospital administration and/or Emergency Dept highly desirable.
• Previous experience in a patient or customer-facing role.
• Medical Accounts experience is desirable.
• Excellent customer service and administration skills.
• A collaborative approach, with a willingness to support others, lead from the front and contribute to a positive team culture.
• Ability to multitask and work unsupervised, quickly and efficiently.
• Strong attention to detail and a commitment to delivering accurate, high-quality work.
• Experienced using Cerner and/or other Medical Software.

• Willingness to work a variety of shift times, including evening and overnight shifts.
• Experience using Cerner and/or SAP (desirable).
• Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check

What makes a difference for you? 

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

• Flexible work arrangements to support work-life balance 

• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs  

• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme  

• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events  

• Career development opportunities to challenge yourself, grow and make a meaningful difference   

• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 

We’d love you to be part of our UnitingCare family   

By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness. 

Child safe, Child friendly 

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:  

• provide welcoming, safe and nurturing services for children  

• implement measures to prevent child abuse and neglect within our services 

• appropriately and immediately address child abuse and neglect if it does occur 

• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme  

Diversity & Inclusion   

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace   

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.   

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.