Privacy Notice

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date.

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Job Description:

Employment Type: Project-based

About the Role

Drive the recruitment process from job opening to successful placement. As a Recruitment Coordinator, you’ll oversee job requirements, candidate submissions, postings, and assignment activities while partnering with clients, providers, recruiters, and internal teams. Your organization, communication, and attention to detail will keep hiring activities on track and support timely staffing solutions.

Key Responsibilities

Account & Administrative Support

• Manage the lifecycle of client job listings, including creation, updates, and closures in Salesforce and VMS portals.
• Coordinate provider name clears, submissions, and formal presentations.
• Work with Account Managers to ensure bill rates, markups, and margins meet company guidelines.
• Review recruiter submissions for completeness, accuracy, and competitiveness.
• Maintain trackers for listings, submissions, assignments, and related activities.

Client & Team Coordination

• Serve as a primary point of contact among clients, Account Managers, recruiters, and internal teams.
• Coordinate interviews and follow up on candidate and client requirements.
• Provide coverage for client communications when Account Managers or team leads are unavailable.
• Communicate listing changes, holds, closures, and assignment updates promptly.

MSP/VMS Operations

• Manage job listings and provider activity across VMS platforms such as HealthTrust (HCA), HWL, SYNC, LocumSmart, Aspen, and Heartland.
• Create and maintain provider profiles, job postings, and submissions.
• Monitor portal alerts and listing updates to support timely candidate placement.
• Track credentialing, assignment status, and compliance requirements.

Reporting & Quality

• Maintain accurate records across Salesforce, Domo dashboards, VMS platforms, and client trackers.
• Prepare weekly credentialing and submission reports.
• Support QBR preparation, client meetings, and leadership reporting.
• Identify opportunities to improve workflows and document effective processes.

Team Support

• Collaborate with other Account Coordinators to balance workloads and maintain consistent service.
• Provide overflow or after-hours support for critical MSP/VMS accounts when needed.
• Assist with onboarding, training, and mentoring of new team members.
• Attend required training sessions and team huddles.

Qualifications

• Minimum 1 year of administrative experience.
• 1–3 years of administrative, operations, staffing, or related experience preferred.
• Healthcare staffing experience is an advantage.
• Familiarity with Salesforce and VMS platforms such as HealthTrust, LocumSmart, or HWL is strongly preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy in documentation and data entry.
• Professional written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused approach with a strong sense of ownership and urgency.
• Proficiency in Google Workspace.
• Adaptable, dependable, and comfortable working collaboratively.

What We Offer

• Competitive salary package
• Fixed night shift schedule + Weekends off

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What Do You Think?

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