Document Controller

Our client is a full service, Structured Cabling / Systems / Network Integration company that specializes in providing complete technology solutions for commercial offices and data centers.

They are seeking a Document Controller to manage, and safeguard all documentation for Tier III / Tier IV Data Centre projects, ensuring full compliance with data centre standards, redundancy requirements, security policies, commissioning protocols, and audit readiness throughout design, construction, commissioning, and handover phases.

Key Responsibilities:

A. Tier III / IV Data Centre Document Control

• Establish and maintain a high‑compliance document control system suitable for mission‑critical environments.
• Control and manage all Data Centre Telecom / ICT / ELV documentation including:
• Network architecture diagrams.
• Structured cabling layouts (copper & fiber).
• Fiber routing, splice schedules, and core allocation.
• Rack layouts, elevation drawings, and labeling schedules.
• ELV security system layouts (CCTV, ACS, IDS).
• Method statements and risk assessments.
• Technical submittals and material approvals.
• FAT, SAT, IST, and commissioning reports.
• As‑built drawings.
• O&M manuals and asset documentation.
• Ensure strict revision control, traceability, and document status visibility, critical for redundancy validation.

Tier III / IV Compliance & Redundancy Documentation

• Maintain documentation supporting:
• Concurrently Maintainable (Tier III) requirements.
• Fault Tolerant (Tier IV) requirements.
• Support documentation for:
• Dual power paths.
• Network redundancy (A/B paths).
• Failover testing.
• Maintenance bypass scenarios.
• Ensure document completeness for certification reviews, client technical audits, and operator reviews.

Commissioning, Testing & Readiness Documentation

• Control and track documentation related to:
• Factory Acceptance Tests (FAT).
• Site Acceptance Tests (SAT).
• Integrated Systems Testing (IST).
• Network and fiber testing reports.
• ELV system performance tests.
• Ensure all test records are:
• Properly approved.
• Version‑controlled.
• Easily retrievable for audits and future upgrades.
• Support Operational Readiness and Go‑Live documentation requirements.

. Electronic Document Management & Audit Readiness

• Administer Data Centre documentation via EDMS platforms, such as:
• Aconex.
• Autodesk Construction Cloud.
• Procore.
• SharePoint.
• Ensure:
• Correct metadata and classification.
• Full document history and traceability.
• Structured folders aligned with long‑term operations.
• Maintain audit‑ready document registers for client, operator, and third‑party audits.

Security, Confidentiality & PDPA Compliance

• Handle sensitive documents including:
• Network topology diagrams.
• Fiber routes and termination details.
• Security system layouts.
• Enforce compliance with:
• Data Centre security policies.
• Client confidentiality agreements.
• Malaysia PDPA.
• Control access rights and prevent unauthorized disclosure of critical infrastructure documentation.

As‑Built, Asset Register & Handover Documentation

• Coordinate compilation of final as‑built drawings reflecting:
• Installed network paths.
• Rack locations.
• Labeling and identification schemes.
• Support development of ICT / ELV asset registers for operational use.
• Compile complete handover packages including:
• Approved as‑builts.
• Test & commissioning records.
• O&M manuals.
• Warranty and certification documents.

Ensure documentation is fit for long‑term operations, maintenance, and future expansion.

Technical & Industry Knowledge

Essential Knowledge

• Strong understanding of Data Centre ICT & ELV systems, including:
• Structured cabling (TIA‑942 concepts)
• Fiber management and testing
• Network resilience and redundancy
• Security and monitoring systems
• Familiarity with Tier III / Tier IV design principles and documentation requirements.

Advantageous Knowledge

• Exposure to:
• Uptime Institute‑aligned documentation practices
• Hyperscale or colocation Data Centre environments

Financial institution or government Data Centres

Software & Tools

• Proficient in Microsoft Office (Excel for registers and trackers).
• Strong hands‑on experience with EDMS platforms.
• Confident in reading and tracking AutoCAD and PDF drawings.
• Highly structured digital filing and naming discipline.

Qualifications

• Diploma or Bachelor's Degree in:
• Engineering
• Information Technology
• Business Administration
• Document Control or related field
• Document Control or QA‑QC certification is an advantage.
• ISO 9001 documentation exposure preferred.

. Experience Requirements

• Minimum 3–6 years experience as a Document Controller in:
• Tier III / Tier IV Data Centre projects (strongly preferred)
• Mission‑critical ICT / ELV environments
• Prior experience supporting commissioning and operational handover is highly desirable.

Professional & Behavioral Competencies

• Extremely detail‑oriented and disciplined.
• High compliance and audit mindset.
• Able to handle large document volumes with zero tolerance for errors.
• Professional, discreet, and security‑conscious.
• Strong written communication in English.
  (Bahasa Malaysia is an advantage).