Learning & Development Business Partner - Middle East, Turkey & Africa

Certified as a Top Employer, KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency — putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.

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Overview of role purpose & scope:

• Business partnering for learning consultancy, L&D service delivery and deployments for field, sales, leadership and apprentice programs both for KONE personnel as well as subcontractors, for induction and for development.

Key responsibilities for this role:

Ownership:

• Deploys FL Training Plans, provides L&D services and executes L&D plans with impact for both technical and non-technical competence development together as One P&C in the region/geography.

• Ensures relevant learning offering and L&D operational excellence across the region/geography in sync with FL, Area and global L&D direction.

• Challenges and consults on learning needs by broadening stakeholders’ views on what gets solved with training and what is something else.

• Delivers selected trainings him/herself (sales, leadership) and ensures field trainers are deploying field learning solutions.

• Manages and supports internal trainer networks across region/geography.

• Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions.

• Supports in facilitating apprentice programs together with TA and business. Ownership of apprenticeship programs to be with P&C BP.

• Manages subcontractor trainings for safety certificates and installation & maintenance method passports with best possible operational efficiency.

Contribute:

• Supports managers in following through mandatory training reach e.g., compliance, safety etc.

• Contributes to local LT development together with Unit P&C.

• Facilitates and promotes learner centric learning culture, runs campaigns on region/geography.

• Acts as a project manager for certain learning projects such as induction renewal.

• Impacts Area and global L&D by explicitly articulating region/geography learning needs and offering feedback.

Key competencies and experience:

• · Master’s or bachelor’s degree in human resources, education, or related field

• · Minimum 7 years of experience in learning and development, including designing, implementing and evaluating training programs.

• · Proven facilitation, training and coaching skills

• · Business understanding & business partnering skills to succeed with MDs, regional leaders and other stakeholders including data & KPI mgmt.

• · Excellent communication and interpersonal skills

• · Ability to work in a multinational environment. Good intercultural awareness.

Level of decision making:

• Decisions on local execution of learning programs, as part of the region/geography Training Plan

• Optimal usage of the annual training investment within the region/geography Training Plan

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html