Office Coordinator - Road Department

Under the supervision of the Managing Director, or their designee, is responsible for providing high-level administrative support and assistance to the Managing Director and other assigned leadership staff. Provides secretarial and administrative tasks, while assisting with the monitoring of department processes and projects. Serves as the departmental communication liaison and communicates with citizens, government officials, and media outlets. Requires a high-level of skill in office administration, clerical procedures and recordkeeping systems. Provides accounting, clerical and administrative support. Maintains departmental files and vendor contracts. Assists with maintaining the Road Department’s website, scheduling meetings and responding to Freedom of Information Act (FOIA) requests.

1. Acts as the confidential administrative assistant to the Managing Director by preparing internal and external communications and reports, maintaining confidential records for commercial driver licenses, coordinating the random drug testing program, attending labor contract negotiations, and participating in employee disciplinary meetings.
2. Performs secretarial duties such as preparing Board resolutions and memos, filing, typing letters and email correspondence, proofreading, making copies, taking meeting minutes, creating reports, issuing public meeting notices, assisting with creating public meeting presentations and other clerical functions. Uses a variety of software programs, including Word, Excel and PowerPoint.
3. Schedules meetings, reserves external meeting locations, sets up virtual meetings, and accommodates auxiliary aids and services for public meetings. Records, transcribes and distributes meeting minutes. Works with the Managing Director to follow-up on tasks assigned at meetings. Monitors work projects and deadlines. May attend meetings in-lieu of the Managing Director or other staff when scheduling conflicts occur.
4. Assists with the administration and required record keeping for various statutory programs, such as hazardous materials, worker safety, Americans with Disabilities Act and commercial driver licensing.
5. Coordinates data collection for grants, reports, charts, brochures, handbooks and projects.  Provides staff with preliminary background information as requested. Compiles large amounts of data into concise reports and charts, creates brochures and fliers, and assists with developing policies and policy manuals. Monitors publications on topics related to the Road Department.
6. Serves as the Freedom of Information Act (FOIA) coordinator for the Road Department.  Receives FOIA requests, determines if the information is available and provides the information pursuant to the Act.
7. Performs various accounting functions. Verifies invoices and processes documentation for Managing Director signature. Tracks departmental expenditures. Provides financial analysis to the Managing Director in preparation for budget meetings.
8. Acts as liaison with the Human Resources Department to post vacancies, schedule interviews, prepare interview packets, process applications, and maintain confidentiality of records. Aids with new employee orientation and training.
9. Coordinates Road Department functions, such as the Employee Appreciation lunch, potlucks, touch-a-truck events, parades, and booth displays. Prepares a quarterly newsletter.
10. Assists and temporarily performs the duties of the Reception and Public Information Coordinator during breaks and absences. Duties include answering the phone, directing calls, taking service requests, providing customer support for visitors, and responding to general questions regarding department processes and projects.
11. Manages the execution and tracking of contracts.   Provides and obtains information from Legal Counsel, Board of Commissioners, Board Director, County Clerk, vendors, government agencies and others.
12. Acts as the communication liaison with the Engineering and Operations Departments, county departments, county commissioners, internal staff, citizens, government officials, media outlets and others. May provide statements and interviews with media on behalf of the Managing Director or other staff.
13. Maintains and updates the Road Department’s website, Facebook and/or other social media sites.
14. Prepares and distributes news releases, construction and maintenance project updates, and various other public information releases, as requested, for Road Department employees, retirees, customers, citizens, emergency services, county commissioners, county departments and/or units of government.
15. Assists the Engineering and Operations Departments as required.
16. May be assigned to act as the Managing Director’s designee.

Other Functions:

• Performs other duties as assigned.
• Ability to meet deadlines in a timely manner, change focus on projects as needed, and be able to multitask.
• Dependable and regular attendance required.
• Ability to succeed in a fast-paced environment.
• Ability to provide excellent customer service, even during stressful situations.
• Must adhere to departmental standards in regard to confidentiality and other privacy issues.
• During a public health emergency, the employee may be required to perform duties similar to, but not limited, to those in his/her job description.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Education: Equivalent of two years of college level coursework in accounting, data processing, general office management, administration or related areas.   

Experience: A minimum of three (3) years relative experience is required. Expertise in the utilization of word processing, spreadsheet and presentation software is required. Executive experience is preferred.

Other Requirements:

• Must possess a valid Michigan Motor Vehicle Operator’s License.
• The position requires the proficient use of word processing, spreadsheets, and presentation software. The position also requires basic knowledge and experience with social media software programs such as, but not limited to, Facebook, Instagram, LinkedIn, and Twitter.
• May be required, and therefore must be eligible, to become a Notary Public through the Michigan Department of State.

Demonstrates effective communication skills by engaging, interacting and working with all individuals to ensure clarity and understanding in all interactions.

(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.)

Working Conditions:

• This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions.
• This position is required to travel for meetings and appointments.

Physical Requirements:

• This position requires the ability to sit, stand, walk, climb, balance, twist, bend, stoop/crouch, squat, kneel, lift, carry, push, pull, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.
• This position’s physical requirements require regular stamina in sitting, standing, typing, enduring repetitive movements of the wrists, hands or fingers.
• This position performs medium work requiring the ability to exert between 20-50 pounds of force in the physical requirements above.
• This position primarily requires close visual acuity to perform tasks within arm’s reach such as: viewing a computer screen, using measurement devices, inspecting and assembling parts, etc.
• This position requires the ability to communicate and respond to inquiries both in person and over the phone.
• This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.
• This position requires the ability to handle varying and often high levels of stress.

(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)

MC 7

February 2026