Security Officer Visitor Credentialing

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Visitor Credentialing in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will welcome visitors, manage access control and badge processes, monitor security-related activity, and provide outstanding customer service. Your professional presence and clear communication will help create a secure, welcoming environment for tenants and guests. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $22.07 / Hour

Job Schedule:

DayTimeThur03:00 PM - 11:00 PMFri03:00 PM - 11:00 PMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide exceptional customer service to tenants, visitors, and vendors at a commercial real estate front desk while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs.
• Monitor access points, cameras, alarms, and communications systems; report unusual activity, access concerns, and facility issues according to site procedures.
• Respond to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, following established emergency response activities when appropriate.
• Answer phones, direct inquiries, coordinate with building management and/or emergency responders, and provide professional lobby coverage in a high-traffic environment.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.C15802