- Type
- Full-time
- Seniority
- Manager
- Source
- RecruiterFlow
Description
Salary: Up to £48,000 DOE + Bonus
Job Type: Full-time, Permanent
- Take overall responsibility for the operational performance of the service
- Ensure the delivery of safe, high-quality, person-centred domiciliary and complex care
- Maintain strong CQC compliance, governance, and quality standards
- Lead, manage, and develop the branch management and care teams
- Drive recruitment, retention, and workforce performance
- Monitor and improve service hours, revenue, utilisation, and operational KPIs
- Develop and maintain strong relationships with clients, families, commissioners, and key stakeholders
- Lead on safeguarding, risk management, incidents, complaints, and service improvement
- Identify opportunities to grow the service and expand the complex care offering
- Work closely with the wider operational and central teams to deliver business objectives
- Maintain a strong focus on both quality outcomes and commercial performance
- Proven experience as a Registered Manager within Domiciliary/Homecare, or Complex Care
- Strong understanding of CQC regulations and quality standards
- Experience managing a high-volume care service or established branch
- Demonstrable leadership and people management experience
- Strong commercial awareness and understanding of operational KPIs
- Experience driving recruitment, growth, and service improvement
- Excellent communication and stakeholder management skills
- Resilient, hands-on leadership style with the ability to manage challenging situations
- Comfortable working in a fast-paced and growing organisation
- Up to £48,000 salary DOE
- Performance-related bonus linked to key KPIs
- Opportunity to lead an established service
- Significant autonomy and responsibility
- Strong backing from an experienced senior leadership team
- Opportunity to develop the complex care offering within the service
- Long-term career progression within a growing national healthcare group