Hiring.Camp

Call Centre Agent

Certis Integrated Services

·

Sep 2, 2025

Salary
$15+
Type
Full-time
Closing date
Today
Source
Vincere

Description

🌟 Join Our Team as a Customer Support & ChatBot Specialist! 🌟

We are looking for motivated individuals to deliver excellent customer support and manage our innovative ChatBot services. If you enjoy problem-solving and have experience in customer service, we would love to hear from you!

📌 Key Information

  • Location: Bedok

  • Working Hours: 8am to 8pm 

  • Working Days: Minimally 4 days per week (incl of weekends) 
  • Salary: $15 per hour

💼 Job Responsibilities

  • Handle inbound calls and respond to customer inquiries in a timely and professional manner.

  • Provide first-level assistance as part of the helpline support team.

  • Record and document customer interactions, comments, and feedback.

  • Support the operation and management of the ChatBot system.

✅ Requirements

  • Minimum NITEC qualification.

  • Prior call centre experience required.

  • Able to work on weekends and public holidays.

  • Proficient in basic computer applications.

  • Candidates with experience in law enforcement, legal, or investigation-related roles will have an advantage.

Only shortlisted applicants will be notified.

By submitting your application, you consent to the handling of your personal data in accordance with the Certis Group Privacy Policy

Skills

Customer Service

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