Call Centre Agent (Senior Associate) - Airlines Night Shift
WNS Global Services
·Jun 16, 2026
- Location
- Cape Town, Western Cape, South Africa
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Associate
- Experience
- 1+ years
- Education
- High School
- Industry
- Travel and Hospitality
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
Provide exceptional customer service to airline passengers handling bookings, cancellations, baggage queries, and flight information. Requires 1+ years of call center experience, strong communication skills, and ability to multitask in a fast-paced environment. Night shift position with opportunities for career growth and training.
Skills
Customer Service
Benefits
Career growth opportunitiesTraining and development supportExposure to international clients & systems
Languages
English
Shift
Night
About WNS Global Services
Part of Capgemini, WNS is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries globally.
