Business Control Specialist - Global Markets Operations

Job Description:

Job Title: Business Control Specialist - Global Markets Operations

Corporate Title: Vice President

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.

Role Description:

This role is to partner and support Global Fixed Income, Currency & Commodities Operations (GFICCO) teams and senior leaders to proactively identify, quantify, prioritize, and mitigate risks, improve controls and maintain a focus on operational excellence and sustainable solutions. As a first line of defence team, GMO Risk is responsible for demonstrating, monitoring and managing the effectiveness and adequacy of the risk and control environment in line with the enterprise risk framework supporting responsible growth. GFICCO teams processes include trade control, confirmations and settlements. GMO provides end to end operational support to our clients and business partners day to day in the processing and settling of transactions of cash and securities.

Responsibilities:

Members of the GFICCO Risk team are trusted advisors to GFICCO functions and leadership by providing independent oversight and assessment of their risk environment. It is our role to strengthen the control environment, improve control culture & practices embedding a robust risk culture across the organisation. We aim to create open channels of communication with GFICCO teams to maintain trust and promote transparency in reporting root cause of issues and escalations.

• Close interaction and engagement with GFICCO functional leadership to provide guidance on identified risk and control issues, escalation triage, formal capture of audit issues & operational events and development of associated remediation plans
• Coordinate, oversee and manage input and engagement for regulatory exams, corporate audits and target risk assessments impacting GFICCO functions & processes and associated remediation of findings, including Matters Requiring Attention/Immediate Attention (MRA/MRIA)
• Develop and maintain Single Process Inventory (SPI) framework, ensure adherence to process management standard requirements including metric performance oversight
• Collaborate and debate with Audit, Compliance & Operational Risk partners on findings and emerging themes
• Ensure compliance with critical deadlines for risk identification, escalation, and remediation 

What we are looking for:

• Communication skills (both written and verbal) to be able to drive and influence risk-based decisions
• Extensive people/stakeholder management skills at all levels of seniority
• Analytical skills, attention to detail and objective problem solver
• Ability to work independently and be results driven whilst being a strong team player
• Organized and able to present issues effectively and with impact
• Multitasking abilities, proactive approach to successfully comply with multiple deadlines and initiatives globally

Skills that will help:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Benefits of working at Bank of America

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum 
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.