Danish-Speaking Customer Support & Technical Assistance Agent
Cross Border Talents 29
·Today
- Location
- Athens
- Type
- Full-time
- Department
- IT
- Closing date
- Today
- Source
- CareersPage
Description
Danish-Speaking Customer Support & Technical Assistance Agent
Work Model: Remote / Work from home
Location: Athens, Greece
Relocation: Yes – full relocation support provided
We are looking for a Danish-speaking Agent to provide essential customer care and technical assistance to both end-users and agents across multiple communication channels.
Key Responsibilities:
- Provide customer care and technical support via phone, email, and chat.
- Assist end-users and agents with technical and service-related inquiries.
- Resolve issues efficiently and escalate complex cases when necessary.
- Handle customer concerns with empathy and professionalism.
- Deliver a high-quality customer experience across all interactions.
Requirements:
- Fluent or native-level Danish, both written and spoken.
- English B2 level or higher for training, CRM, and escalation processes.
- Strong oral and written communication skills.
- Customer-oriented approach with strong conflict-resolution and empathy skills.
- Good problem-solving abilities.
What We Offer:
- Full relocation support provided.
- Training and ongoing support.
- International and multicultural work environment.
- Opportunities for career development.
Join our team and start your new career adventure in Athens!
