Commercial Planning Manager - Broadband Sales

This role is an exciting opportunity to join us and work within our Broadband Commercial Team, influencing the growth and commercial strategy for Sky Broadband. 

 
As a Commercial Planning Manager you will join a passionate team and be a driving force behind Sky Mobile’s planning process. You will be empowered to set the direction not only for quarterly strategy but also through separate workstreams aimed at implementing new ideas and utilising a range of levers to drive growth. This role focuses on the core Broadband Acquisition side of the team, with responsibility for driving Broadband sales. 

What you’ll do:  

•  Commercial Planning: Support the development of Sky Broadband's commercial plans, helping to translate strategic objectives into actionable initiatives that drive customer growth, market share and commercial performance. 

• Quarterly Planning & Forecasting: Play a key role in the quarterly planning process by developing forecasts, identifying growth opportunities and supporting recommendations that balance commercial ambition with achievable delivery. Partner closely with Finance, Trading and Marketing teams to ensure plans remain on track. 

• Commercial Delivery: Support the development and execution of initiatives that drive Broadband growth, including pricing, propositions, speed mix and in-home connectivity. Work with cross-functional teams to ensure initiatives are delivered effectively and achieve their commercial objectives. 

• Trading & Performance Management: Monitor Broadband acquisition performance throughout the quarter, identifying opportunities and risks through performance analysis. Work alongside Trading, Marketing and Digital teams to recommend actions that optimise sales performance and commercial outcomes. 

• Insight-Led Decision Making: Use customer, market, competitor and commercial performance insights to identify opportunities, support recommendations and continuously improve Broadband performance. 

• Cross-Functional Collaboration: Build strong relationships across Trading, Marketing, Finance, Propositions, Digital, Direct and other key teams to ensure commercial plans are aligned and successfully delivered. 

What you’ll bring: 
 

Essential criteria:  

• Commercial Thinking: Commercially minded with experience balancing and judging pricing, proposition, trading or go-to-market decisions that deliver customer and business growth. 

• Analytical Capability: Comfortable working with complex data, identifying meaningful insights and translating them into clear, evidence-based recommendations. 

• Planning & Organisation: Able to manage multiple priorities in a fast-paced commercial environment while maintaining attention to detail and delivering high-quality outputs. 

• Stakeholder Leadership: An effective relationship builder who enjoys working across teams to solve problems, align priorities and deliver shared outcomes. 

• Problem Solver: Proactive and curious, with a structured approach to identifying opportunities, resolving issues and improving commercial performance. 

• Delivery & Focus: Comfortable operating in a dynamic environment, taking ownership of workstreams and delivering against ambitious commercial objectives. 

• Adaptability & Drive Self-motivated, enthusiastic and resilient, with a bias for action and a desire to continuously improve. 

Benefits and perks  
 

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:   

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema    

• Pension package with up to 9% employer contribution  

• Private healthcare with mental health support   

• Aviva Digital GP and dental insurance   

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect   

• Sharesave and Tech schemes   

• A range of Sky VIP rewards and experiences  

How you’ll work  
 

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week.  

  
Your office base: 
 

Osterley 
 
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.   

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. 

Who we are  

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.