Administrative Services Coordinator I - Bldg Insp Svs - 8/25/26
Charleston County
·2 days ago
- Salary
- $45k – $59k/yr
- Location
- SC 29405, SC, SC, US
- Department
- Administration
- Education
- Bachelor
- Source
- GovernmentJobs
Description
The Administrative Services Coordinator I assists the department with complex data entry and analysis, writing,
verification of documents, and customer support in-person and via phone.
HIRING SALARY RANGE $45,052 - $58,988 (Hiring salary dependent upon applicant’s education, experience, skill level, and other job specific qualifications)
OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY
ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.)
- Collaborates with department staff on various administrative projects.
- Provides a wide range of administrative tasks.
- Verifies submitted documentation for regulatory compliance and the issuance of permits.
- Reviews permit applications, fee calculations, and building permit processing and issuance to ensure completeness and accuracy.
- Verifies that projects have obtained all necessary approvals prior to permit issuance, ensures applicant are notified when construction documents and/or permits are ready for pick up.
- Maintains files, responds to resident inquiries, and handles confidential information.
- Manages and maintains a portion of the online permitting software and requirements for external user setup, license designations, permitting and document scanning, and attachment of records.
- Provides front counter customer service support and additional back-office support.
- Assists with maintaining department records as required by federal and state laws.
- Provides assistance to citizens and building professionals via phone and email messages, and supports Permit Specialist with job duties as required.
- Performs other duties or assumes other responsibilities as apparent or assigned.
- High school diploma or GED required. Undergraduate degree preferred.
- Must possess or obtain the ICC (International Code Council) Permit Technician certification exam within the six (6) months of hire date.
- Minimum of five (5) years of experience in the Administrative or Customer Services capacity, working with the public or in an office environment.
- Must perform a wide variety of duties with speed and accuracy in a busy office environment.
- Must handle confidential information with discretion.
- Must be proficient in Microsoft 365.
- General knowledge of Building Codes, Local, State, and Federal requirements.
- Substantial knowledge of construction terminology is preferred.
- General knowledge of Crystal Reports or SQL is a plus. May include additional certification requirements dependent upon other duties as assigned within a set amount of time.
- Must possess a valid SC Drivers license (or obtain within three (3) months of hire) and meet the requirements of the County’s motor vehicle policy.
SUCCESS FACTORS:
- Take action in solving problems while exhibiting judgment and a systematic approach to decision making; identify the important dimensions of a problem, determine potential causes, obtain relevant information, and specify alternate solutions that result in effectiveness.
- Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required while performing specific job duties.
- Respond positively to a work environment that will change day-to-day, requiring quick departure from and re-organization of one’s schedule, ensuring County employees are receiving the best possible service and items with priority are completed as needed.
- Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments on or before the designated deadline.
- Consistently abide by established policies and procedures for routine problems. Embrace technology, paperless processes, and various system enhancements.
- Attend and actively participate in administrative, department, and team meetings as scheduled. Attend administrative, department, and team meetings as scheduled.
- Seek and participate in opportunities for continuing education and professional growth.
- Embrace County and Department standards for customer service, accuracy, quality, efficiency and all County and Department policies and procedures ensuring that all work performed meets those standards.
Skills
SQLComplianceCustomer Service
