Social Media Manager

## Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

This role forms a critical part of Vodafone’s in-house media team, that takes full operational accountability of all Digital Marketing disciplines (Search, Social, and Programmatic). This change reflects the next phase of digital transformation at Vodafone, and an emphasis on delivering against its Operating Principles of Transparency, Ownership, and Independence.

## What you’ll do

• Manage Vodafone Portugal Social Media networks;
• Monitor and follow the trends and metrics on Social Media platforms on a real time basis;
• Responsible for content calendar and publishing;
• Responsible for the identification and management of influencer campaigns;
• Responsible for social campaign planning and management;
• Work closely and collaborate with the business teams to design the support process of brand-new products and operations;
• Data driven approach to precisely address the development areas;
• Be creative and passionate for inventing the best practices and implementation;
• Key integration point with creative agency;
• Drive audience strategy across all social media strategy.

## Who you are

• Educated to degree level;
• Minimum 4 years of experience in Social Media;
• Relevant management experience in media/creative industry – client, agency or consultancy side;
• Strong background and knowledge on Social Media Platforms (Twitter, Instagram, Facebook, LinkedIn etc.);
• Hands-on and operational experience of social media analytics tools;
• Good copywriting skills;
• Creative mindset;
• Proven track-record of driving social media projects and creating impact through pragmatic problem-solving;
• Be an active and advanced user of the Social Media platforms;
• Customer Centricity;
• Advanced level of Portuguese (written and spoken).

## Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

## What's in it for you

• Hybrid Work Model - Flexible hybrid work model with 8-10 in-office days per month, managed by team leaders;
• Vodafone Products and Services - Employees get a mobile phone, free communication plan, data card, and various discounts on services and products;
• Recognition - Recognition programs for innovative, creative, high-potential employees and exemplary behaviors;
• Health and Well-being - Well-being Program offers nutrition and psychological consultations, webinars, workshops, and discounts on various services and products;
• Learning - Access to Communities of Practice and a customizable digital training platform with high-quality content (namely Harvard Business Publishing, Skillsoft and Speexx);
• Local and International Mobility - Internal recruitment with local and international rotation opportunities across departments and roles.

## Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.