- Location
- Mumbai Central Avenue, India
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Manager
- Closing date
- Today
- Source
- Workday
Description
About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
- Support administration of platforms used within Finance operations for cashflow management, payments and reconciliation
- Maintain static data, workflows, user groups, delegated authority, and approval matrices.
- Oversee bank account structures, connectivity, and interface monitoring.
- Oversee and manage system ingestion checks and feeds, track platform readiness for daily tasks and manage escalations
- Collaborate with stakeholders to identify change requirements and develop implementation plans
- Ensure smooth transition and adoption of changes applicable to the platforms
- Support training, onboarding, readiness, and documentation updates (Admin Maps, WITs).
- Develop and foster a change culture of continuous improvement
- Demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
