- Location
- Atina
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
We are looking for a Dutch-Speaking Customer Support Specialist to join an international customer service project for a leading global online travel and accommodation platform in Athens, Greece.
This is an on-site customer support role where you will assist customers in Dutch and English and help them with booking-related questions, account inquiries, and service issues.
Key Responsibilities
- Provide customer support in Dutch and English.
- Assist customers with booking-related questions, changes, and general inquiries.
- Handle customer requests professionally and provide clear and accurate solutions.
- Support customers through different communication channels.
- Resolve issues efficiently while maintaining a positive customer experience.
- Escalate more complex cases when necessary.
- Follow internal procedures and quality standards.
Requirements
- Fluent Dutch language skills.
- Good level of English.
- Strong communication and problem-solving skills.
- Customer-focused and comfortable assisting customers in an international environment.
- Previous Customer Service or Contact Centre experience is an advantage.
- Availability to work on-site in Athens, Greece.
- Flexibility to work rotational shifts, including weekends.
- EU citizenship or a valid Greek work permit is required.
Working Schedule
- Monday to Sunday.
- Rotational shifts between 08:00 and 00:00.
- Full-time position.
Compensation & Benefits
- €1,500 gross monthly salary.
- Relocation support available for eligible candidates.
- International working environment.
- Full training provided.
Final salary, schedule, relocation package, training, and contractual conditions will be confirmed during the official offer process.
Apply or send your Resume directly to [email protected]
Skills
Customer Service
