- Location
- Athens
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
Dutch-Speaking Customer Support Agent
Work Model: On-site
Location: Athens, Greece
We are looking for a Dutch-speaking Agent to support customers throughout the claims and after-sales process. You'll handle new and existing claims, coordinate repairs and replacements, and provide empathetic, solution-focused support.
Key Responsibilities:
- Process new claims and manage existing ones.
- Coordinate repairs and product replacements.
- Communicate with customers and provide clear updates.
- Use strong problem-solving skills to achieve first-time resolutions.
- Provide empathetic and professional customer support.
Requirements:
- Native or near-native Dutch (C1 level).
- Excellent communication, listening, and questioning skills.
- Ability to explain complex information clearly and empathetically.
- Advanced problem-solving and solution-oriented skills.
- Proactive approach to resolving customer issues.
- Good PC and computer skills.
What We Offer:
- Productivity bonus.
- Training and ongoing support.
- International and professional work environment.
- Opportunities for career development.
About the Location:
Join our team in vibrant Athens, Greece, a city rich in history and culture, offering a dynamic environment for both personal and professional growth.
Join our team and take the next step in your career in Athens!
