Position:

Sales Operations Associate Team Leader

Job Description:

ABOUT THE ROLE

Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team’s daily work in terms of quoting and BSA management.
The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards.

WHAT WILL YOU DO:

• Coaching and developing the SOA team.
• Monitoring team performance and identifying areas for improvement.
• Managing performance within the team, including regular feedback and annual appraisals.
  Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities.
• Driving process improvements and standardization across the team.
• Leading change management and continuous improvement initiatives.
• Supporting innovation and operational excellence projects.
• Handling people management administrative tasks.
• Communicating and cooperating with internal stakeholders across functions.

WHO YOU ARE:

• English on min C1 level (spoken and written)
• 3–5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment.
• Strong communication and coordination skills
• Excellent organizational skills and professional attitude
• Ability to handle demanding situations
• Customer-oriented mindset, proactive and innovative
• Supply Chain and people management experience is an advantage

WHAT WE OFFER:

• Permanent job contract after probation period
• Hybrid work system and flexible hours
• Private medical healthcare Cafeteria MyBenefit
• Continuous development in people management skills
• Have feasible impact to guide innovation forward
• Dynamic environment with a friendly work atmosphere

WHO WE ARE:

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.

Submit your CV in English.

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

Location:

PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:

Full time

Job Category:

Sales