Commercial Account Manager

Type: Hybrid (In-Office 3 Days) | Full-Time

About Our Client

Our client is a well-established and highly respected leader in the Canadian insurance industry, recognized for delivering exceptional customer experiences and innovative insurance solutions nationwide. With a strong reputation built on integrity, collaboration, and a people-first culture, the organization continues to grow while empowering employees to make a meaningful impact in the communities they serve.

Known for investing in employee development and fostering an inclusive and supportive work environment, this organization offers exciting opportunities for career growth, professional advancement, and long-term success. Joining their team means becoming part of a dynamic organization where your expertise is valued, your contributions are recognized, and your career can thrive within a fast-paced and evolving industry.

This is an exciting opportunity for a motivated insurance professional who enjoys building relationships, delivering tailored solutions, and providing outstanding client service within the commercial insurance space.

Key Responsibilities

As the Commercial Account Manager, you will receive and process all incoming Commercial paperwork. Your responsibilities will include:

• Provide customers with prompt service by providing advice:

  • Helping customers understand insurance and discussing customer concerns

  • Responding to inquiries in a professional and timely manner

  • Delivering exceptional customer service while maintaining strong client relationships

• Assist with quotes to customers, write new business, and maintain existing accounts:

  • Reviewing existing coverage and updating customer file information

  • Identifying opportunities to enhance coverage and support client needs

  • Managing renewals and ensuring accuracy of policy information

• Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates:

  • Processing endorsements, invoicing, and following up on payments

  • Communicating with insurance companies and negotiating with underwriters on customers’ behalf

  • Negotiating renewal terms and conditions

  • Following up with adjusters regarding claims status and updates

  • Ensuring all documentation and records are completed accurately and efficiently

Qualifications

To succeed in this role, candidates should demonstrate the following:

Education & Experience:

• A valid RIBO insurance license or willingness to obtain the same

• Industry accreditation such as CAIB or CIP considered an asset

• High School diploma and/or Post-Secondary Education

• Strong customer service focus and administrative skills

• Demonstrated ability to successfully manage multiple priorities

• Strong analytical, problem-solving, and organizational skills

• Excellent verbal and written communication skills

• Ability to work independently and collaboratively within a team-oriented environment

• Commitment to delivering superior customer service in a competitive industry

The anticipated salary range for this role is $75,000 to $105,000. Candidates with salary expectations outside this range are encouraged to apply.

Apply Today

Please submit your resume directly to Steve Sandhu via email at [email protected] referencing Job ID: 85414

About Us

Executrade is one of Canada’s most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.