Commercial Insurance Account Manager

Benefits

• Competitive salary: $70-80K
• Comprehensive benefits package
• Professional development opportunities and training.
• Supportive and inclusive work environment.

Qualifications

• Active P&C license
• Strong understanding of commercial insurance products, coverages, and underwriting processes.
• Proficient in using insurance management software and Microsoft Office Suite.
• Prior experience in middle market commercial lines account management or related roles is preferred.

Responsibilities

• Build strong, lasting relationships with clients by understanding their business needs and providing personalized insurance solutions.
• Regularly communicate with clients to assess their evolving insurance requirements and address any concerns.
• Evaluate client insurance portfolios to identify coverage gaps, recommend enhancements, and tailor policies to fit clients' specific risks.
• Collaborate with insurance underwriters to negotiate terms, pricing, and coverage options that align with clients' needs.
• Prepare and present comprehensive insurance proposals and reports to clients, outlining coverage details and benefits.
• Coordinate the renewal process by gathering necessary information, updating applications, and ensuring timely submission to underwriters.
• Review policy documents and endorsements to verify accuracy and completeness.
• Proactively manage policy changes, endorsements, and other administrative tasks as needed.
• Analyze clients' businesses and industries to identify potential risks and exposures.
• Provide risk management recommendations to clients to help mitigate potential losses and enhance their overall risk profile.
• Act as a liaison between clients and insurance carriers during the claims process, ensuring claims are reported accurately and efficiently.
• Monitor the progress of claims and provide updates to clients, helping to expedite claim resolution.
• Work closely with internal teams such as underwriting, claims, and risk management to deliver seamless service to clients.
• Collaborate with colleagues to share market insights, industry trends, and best practices.
• Identify opportunities to upsell or cross-sell additional insurance products to existing clients, contributing to account growth.
• Ensure compliance with industry regulations and company policies.
• Maintain accurate and up-to-date client records, documentation, and communication logs.

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