Senior Account Manager

Job Title: Senior Account Manager

City: Cotia, SP - Brasil

As a Senior Account Manager, you will be responsible for drive growth across Brazil by managing a diverse portfolio of local clients in the flavors industry. As an Account Manager at dsm-firmenich, you’ll build pipeline, expand market share, and co-create tailored solutions with customers. This role blends relationship management with hunting and offers strong development into senior commercial leadership.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Build and nurture strong customer relationships, positioning yourself as a trusted advisor and strategic partner.
• Drive consistent delivery of revenue growth, profitability, and margin targets across your account portfolio.
• Identify, develop, and convert strategic opportunities, balancing new business development (hunting) with account expansion.
• Actively manage and evolve your customer pipeline, ensuring sustainable long-term growth.
• Collaborate closely with cross-functional teams (e.g., R&D, Marketing, Application) to co-create differentiated customer solutions.
• Contribute to a collaborative, high-performing commercial team, sharing market insights and best practices.
• Maintain strong ownership of account performance, ensuring healthy business fundamentals and customer satisfaction.

You Bring

• Bachelor’s degree in business administration, Marketing, Engineering, or related fields;
• Experience in B2B commercial roles, preferably within the flavors/aromas industry.
• Proven experience managing a portfolio of clients and driving both account growth and new business development.
• Strong understanding of value proposition selling, ideally with exposure to technical or solution-based sales environments.
• Experience working cross-functionally with teams such as R&D, Marketing, and Application.
• Advanced English (written and spoken).
• Availability to travel (~40% of the time);
• Strong interpersonal and communication skills, with the ability to influence multiple stakeholders (including technical teams).

We Bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A culture that prioritizes safety and well-being, both physically and mentally.
• A firm belief that working together with our customers is the key to achieving great things.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• A space to grow by encouraging and supporting curiosity and an open mindset.

How to apply

Interested in this job? Apply online by submitting your resume through our career portal. Generally, the procedure will be in line with the application process described on the dsm-firmenich careers website. Due to privacy regulations, we can only actively interact with applications through the career portal.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com