Senior Account Manager

Senior Account Manager / Account Supervisor

Oh no, another fire to put out. But that doesn’t faze you. You’ve dealt with this before. You’re organized, managed, and excited for creative ideas to flourish. And it’s with the awesome relationship you created with the client that helps all this magic happen.

We are EP+Co and we’re looking for an experienced Account Supervisor who is ready to get down to business. Someone who can deeply understand their clients and recognizes valuable business opportunities. Our ideal candidate creates strong client relationships while recognizing the importance of bringing great work to life. Even if that idea sounds a little crazy and the client “will never go for it.”

What You’ll Do

• Serve as the account and business lead across integrated scopes and deliverables including but not limited to social, digital and PoP.
• Build trusted client partnerships through proactive communication and thoughtful problem-solving.
• Understand client requests thoroughly before bringing to your internal teams. Anticipate potential client needs before they do thanks to a deep knowledge of their business.
• Manage the day-to-day workflow of organic social – from post scheduling to creative and strategy development to client approval.
• Translate business and creative goals into clear, actionable plans for internal and external teams.
• Oversee production workflows—from brief and pre-production through final asset delivery.
• Identify opportunities for efficiency, consistency, and innovation across channels.
• Collaborate closely with creative and strategy internal leadership to create the best possible work.

What You Bring

• 5+ years of experience managing complex, multi-channel projects—ideally within an agency or large brand ecosystem.
• Bachelor’s degree in marketing, communications or related field.
• Strong background in organic social strategy and production.
• Management experience.
• Proven track record of true client and business partnership. The ability to nurture a relationship and simultaneously push the boundaries of what’s asked for or expected.
• A proactive mindset with equal comfort in creative discussions and operational planning.
• Excellent communication, organization, and client management skills. You know how to keep everyone informed and inspired.
• Curiosity to get to the root of the problem we’re being asked to solve.
• A drive for continuous improvement, efficiency, and collaboration.
• Willingness to champion the work.

You’re right for this role if you:

• Love connecting creative thinking with business leadership and operational rigor.
• Value partnership between account, creative, strategy and clients.
• Have a deep respect for craft, process, and partnership.
• Love social media and brand strategy.
• Nail the details but never lose sight of the bigger picture.
• Love building belief for heritage brands.

Characteristics We Value:

• Do right by the agency and the client.
• Do right by others on the team and empathetic to their perspectives and lives.
• Curious to learn, seek information and an openness to new ideas and approaches.
• Do the right thing when no one is looking.