IT Systems Analyst I

About Crane:

Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You’ll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).

Located in the epicenter of United States aviation manufacturing, our Crane Aerospace & Electronics Lynnwood, Wash., facility delivers industry-leading aerospace & defense power and fluid solutions. Our products are rugged enough to fly 5 billion miles from Earth on NASA’s New Horizons spacecraft. You’ll join a group of aerospace professionals committed to engineering excellence and work in a community tucked between the idyllic Puget Sound and Cascade Mountains. Start the next chapter of your career with Crane Aerospace & Electronics!   

The Systems Analyst I is an individual contributor who works under direct supervision and is responsible for testing, supporting and maintaining Crane AE Engineering tools and applications. This includes the fulfillment of, but is not limited to, creating new accounts, moving/changing accounts, transfer of accounts, and leave of absences as it pertains to network user accounts that live in Crane A&E’s Active Directory (AD), Azure Active Directory (AAD), and Sharepoint.

Essential Functions:

• Provide Client Services support as assigned from ticketing systems, Hotline, or other methods.
• Act on ITSM incident and service requests that fall into Identity and Access Management ITSM queue.
• Fulfills end user requests that need access to respective / various enterprise applications and systems that interconnect and integrate with AD.
• Install and configure approved hardware and software in adherence to Crane Aerospace & Electronics policies.
• Purchase new/additional software licenses to match engineering requirements, usage, and ensure timely existing license renewal.
• First layer of support of IT Operations related questions and helps triage questions to more senior team members.
• Maintain Software Licensing records to ensure continued compliance with license terms.
• Create and maintain records relating to software purchasing, including order receipts, users, cost centers.
• Test and troubleshoot applications for assigned area utilizing the appropriate procedures and technologies.
• Interface with suppliers and users to ensure standard software and applications meet specified functional requirements.
• Support and maintain custom applications as well as support roadmaps for tools consolidation and upgrade.
• Provide support for project planning, implementation and training for new applications and upgrades.

Minimum Qualifications:

• Experience: 1+ years of experience in system administration, including server application installations, configuration, and maintenance
• Knowledge: Technical knowledge of computer equipment operation, testing, and maintenance, software installation, upgrading, and support. Microsoft operating systems, computer deployments
• Skills/Abilities: Strong customer service skills; Strong problem solving and decision-making skills; Self-driven and self-directed with a great attitude; Excellent communication skills; Strong interest in efficiency and continuous improvement; Skilled in use of Microsoft Office products, Word, Excel, etc.
• Education/Certification: High School Diploma

• Eligibility Requirement: This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR).

Preferred Qualifications:  

• BS degree in Computer Science, Engineering or related field
• Previous experience with engineering tools

Working Conditions:

• Standard office environment
• Work requires substantial visual concentration on detail
•  Working conditions are normal for a manufacturing environment
• Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
• May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumes
• Flexible and willing to work overtime and weekends as needed • Requires approximately 15% travel to support customers
• Standing: Sitting: Lifting (in pounds): Pushing (in pounds):
• Mental/Visual: Workspace (line, cube, etc): 10% *percentage is approximate and may vary depending on work task 90% *percentage is approximate and may vary depending on work task up to 25 pounds up to 25 pounds use of computer, calculator, filing cabinets cubicle/desk

Top Benefits:

As a team member at Crane Aerospace and Electronics, you’ll enjoy:

• Benefits: Health care, dental or life insurance starting the first day of the month

• Time Off: 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.

• 401k Retirement Plan: 401k plan with company match

• Education Reimbursement: eligible after 6 months of employment

You can see a list of our benefits at https://www.craneae.com/company/careers or visit our website at www.CraneAE.com for more information on our company and great opportunities.

We are committed to operational excellence and world class processes.  We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.

In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check.  FAA sensitive positions require employees to participate in a random drug test pool.

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