- Salary
- $3k – $3k
- Workplace
- Remote
- Type
- Full-time
- Department
- IT
- Source
- RecruiterFlow
Description
HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.
Job Title: Remote Sales Development Representative (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $2,500 – $3,000 USD/month (up to $3,500 USD/month for exceptional candidates)
Our Client
Our Client is a 20-year-old, tech-forward B2B e-commerce leader and the largest US supplier of renewed graphing calculators to families, schools, and educational districts nationwide. Built on a legacy of quality and product excellence, they operate with a lean, sharp team where service-first relationship building takes priority over high-pressure sales tactics. They rely on proactive, organized professionals who understand how to nurture warm leads, maintain frictionless operations, and foster long-term customer loyalty.
Job Overview
Our Client is seeking a warm, service-oriented Inside Sales & Account Management Specialist to own the full customer relationship lifecycle—from immediate lead response to long-term account retention. Rather than executing hard closes or cold pitches, this professional serves as a trusted brand advocate, acting as the welcoming first point of contact for warm inbound leads coming from marketing campaigns, direct outreach, and institutional referrals. This role is ideal for a proactive individual who thrives on swift execution, organized CRM management, and high-touch customer care.
Key Responsibilities
Rapid Lead Engagement & Quote Generation
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Executes rapid "speed-to-lead" response workflows, connecting via phone with incoming leads (ideally within 5 minutes) to clarify product needs across a streamlined 5-product catalog.
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Captures key account specifications, verifies pricing details, and promptly generates and delivers accurate custom quotes.
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Serves as an empathetic, attentive voice on every phone interaction, creating a frictionless onboarding experience for prospective clients.
End-to-End HubSpot Management & Account Nurturing
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Serves as a HubSpot power user, systematically managing pipelines, logging interaction details, and keeping deals moving forward smoothly.
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Maintains proactive contact with past and present accounts (both won and lost leads) through warm follow-ups to drive repeat business and expand account value.
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Identifies opportunities to enhance service delivery, maintaining account relationships with the highest standard of care and reliability.
Strategic Sourcing & Special Projects
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Conducts targeted warm outbound outreach to specialized recycling and processing centers (e.g., R2G / IDAF facilities) to source calculator inventory for company acquisition.
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Collaborates directly with company leadership (CEO and COO) to continuously refine sales playbooks, service workflows, and customer engagement strategies.
Qualifications, skills and Key Competencies
Required Qualifications
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Experience: 2+ years of successful experience in inside sales, account management, or high-touch customer care, with a clear track record of growth.
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CRM Mastery: Advanced proficiency with HubSpot CRM, including deal pipeline tracking, activity logging, and contact management workflows.
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Phone Communication: Exceptional phone etiquette—warm, clear, articulate, and confident—with a service-first attitude that immediately builds rapport.
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Proactive Ownership: Strong self-direction, high organizational capability, and an agency mindset that takes immediate initiative without waiting for instruction.
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Language Skills: Elite written and verbal English communication skills suited for professional interactions with US-based school administrators and business partners.
Preferred Qualifications (Nice to have)
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Prior experience interacting with US educational institutions, K-12 schools, or school district procurement departments.
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Demonstrated experience in B2B e-commerce or technical product sales setups.
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Warm Lead Pipeline: Work with high-intent leads in an established market where the client historically closes over 50% of inbound opportunities.
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Direct Executive Collaboration: Work closely alongside the CEO and COO within a flat organizational structure that values input and execution.
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Predictable Schedule: Fixed early-shift hours (M-F, 6:00 AM – 2:00 PM PST) allowing for work-life stability.
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100% Remote Infrastructure: Full-time hours executed alongside an industry-leading US e-commerce brand known for quality and trust.
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.
