Human Resources Assistant

This requisition expires on August 5, 2026, but may close earlier if the position is filled prior to the expiration date.

Responsible for performing a range of administrative duties necessary to support administration and operations of the Human Resources and Risk Management, including managing personnel records retained by the Human Resources department.Essential Functions

• Answers phones and routes callers to appropriate source; responds to general inquiries as needed; provides general information to employees and citizens. Assists with the daily administration of the Department such as opening and routing mail, making and distributing copies of departmental documents, and performing receptionist duties
• Greets internal and external customers in-person and assist them as needed
• Assists the Talent Acquisition team by verifying documents presented for appointments and making copies
• Maintains records to include preparing, processing and auditing documents into the City’s digital imaging system including personnel documents, employee and retiree benefits, liability, workers’ compensation, secondary employment forms, subrogation claim files, and departmental processes documentation
• Acts as the Department’s Timekeeper – records leave time usage and files payroll paperwork for the department bi-weekly
• Coordinates new hire paperwork to ensure accuracy and completion of paperwork, i.e., I-9 compliance
• Conducts employment verifications and assists in Open Records Requests
• Creates new employee ID/access badges and ensures delivery to the new employee
• Creates the employee records backup for essential personnel monthly
• Works with Procurement to set up new vendors as needed
• Prepares purchase requests, deposits, receiving reports, check requisitions, change orders, and receivables
• Acts as the primary account representative/contact for the Department’s e-fax solution to include payment of invoices in a timely manner, ensuring staff has appropriate access, and ensures receipt of faxes to appropriate personnel
• Coordinates with employees and maintains accurate documentation, agreements, forms, and reports for the City’s Tuition Reimbursement Program
• Coordinates, plans, and books employee conferences for the Department, to include approval of the conference, conference registration, hotel accommodations, flight arrangements, travel advances, mileage reimbursement, assistance with expense reports upon return, and other travel/conference related requests as needed
• Maintains regular and punctual attendance both in-office and remotely

Additional Duties:

• Assists other Human Resource staff members with various HR related issues
• Performs a variety of delegated research, tasks, and projects; prepares reports or other materials as required; documents and presents findings upon completion
• Assists with special projects/events such as Employee Appreciation Day, Annual Service Awards Banquet, Seasonal Hiring Events, and/or Benefits and Wellness Fair as needed, may also serve on committees
• Coordinates deliveries for the office such as water deliveries and scheduling shredding through the appropriate vendors
• Must adapt to changing priorities and show a willingness to perform other duties as assigned
• Performs other duties as assigned

Minimum Qualifications/Acceptable Equivalency:

• High school diploma or GED equivalent
• Three years’ experience working in customer service-oriented office environment
• Proficiency with Microsoft Office including Word and Excel
• Outstanding written, verbal, problem solving, and organization skills

OR       

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job

Core Competencies:

• Ability to respond to complaints and accusations in a professional manner that addresses the complainant’s concerns without compromising the City of Denton’s liability or reputation
• Ability to make discretionary decisions in keeping with the City of Denton’s policies and procedures
• Ability to maintain confidentiality
• Ability to communicate effectively both verbally and in writing
• Ability to form and maintain effective relationships with coworkers and customers
• Ability

Preferences:

• Bilingual in Spanish and English
• Previous Municipal experience
• Previous experience in JD Edwards
• Previous Human Resources experience
• Previous records management experience
• Experience with Laserfiche or other digital imaging systems

Conditions of Employment:

• Must pass a drug test, criminal history background check, and social security number verification check

Physical Requirements:
Overall Strength Demands: The italicized word describes the overall strength demand of the functions performed by the incumbent during a typical workday.
• Sedentary – lifting no more than 10 pounds
•  Light – lifting no more than 20 pounds; carry up to 10 pounds
• Medium – lifting no more than 50 pounds, carry up to 25 pounds
• Heavy – lifting no more than 100 pounds, carry up to 50 pounds
• Very Heavy – lifting more than 100 pounds, carry more than 50 pounds

Physical Demand Codes: The following describes if the incumbent is expected to exert the following physical demands during a typical workday and the overall frequency.

Codes for “how often”:
Y = Yes
N = No
E = extensive (100-70%)
M = moderate (60-30%)
I = infrequent (20-10%)
A = almost never (<10%)

Task Code:
1. Standing: I
2. Sitting: E
3. Walking: M
4. Lifting: I
5. Carrying: I
6. Pushing/Pulling: A
7. Overhead Work: A
8. Fine Dexterity: E
9. Kneeling: A
10. Crouching: A
11. Crawling: A
12. Bending: A
13. Twisting: I
14. Climbing: I
15. Balancing: M
16. Vision: E
17. Hearing: E
18. Talking: E
19. Video Display: E
20. Other:

Machines, Tools, Equipment and Work Aids:
The essential functions of this position require the daily use of a computer, telephone, copy machine, LaserFiche scanner, shredder, and fax machine.

Environmental Factors:
The essential functions of this position are performed in an office environment.

EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.