- Location
- Poland
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Sales
- Seniority
- Senior
- Experience
- 6+ years
- Education
- Master
Description
Senior Account Manager (POSM & Premiums)
Application Deadline: 31 August 2026
Department: Account Management
Employment Type: Full Time
Location: Poland
Reporting To: Eszter Katona
Description
The Senior Account Manager plays a key role in ensuring the successful planning, coordination, and delivery of client projects throughout the entire marketing production lifecycle. They serve as a primary day-to-day contact for client stakeholders and internal teams, maintaining a strong focus on quality, timeliness, and impact.
This is a hybrid role with 1 day per week in our Warsaw office.
Key Responsibilities
- Own and oversee daily project management from briefing through to delivery, ensuring clarity, accuracy, and control throughout the process.
- Build and maintain strong relationships with client stakeholders, acting as a trusted and solutions-focused partner.
- Collaborate closely with creative, performance, and production teams to ensure alignment and timely delivery of projects.
- Contribute to strategic scoping and briefing sessions, helping shape solutions that meet brand, shopper, and procurement objectives.
- Ensure quality control standards are maintained and all deliverables meet brand, budget, and timeline requirements.
- Support internal project reviews and retrospectives to identify opportunities for continuous improvement and best practice sharing.
- Drive consistent documentation, project tracking, and reporting to keep teams and stakeholders informed and aligned.
Skills, Knowledge and Expertise
- Minimum 6 years’ experience in client services, marketing, print/POSM and/or Premiums production, or retail campaign delivery — ideally in an agency environment
- Proven track record managing complex, multi-stakeholder projects in fast-paced environments
- Excellent project management, timekeeping, and organisational skills
- Strong communicator and confident relationship builder at all levels, who can manage multiple stakeholders and priorities
- Good commercial awareness and attention to budget control
- Able to proactively identify risks and recommend solutions
- Comfortable navigating ambiguity and able to course-correct when needed
- Understanding of shopper marketing and/or retail activation is a plus