- Salary
- $47k – $53k/yr
- Location
- Michigan, MI, MI, US
- Department
- Management
- Education
- High School
- Source
- GovernmentJobs
Description
Under general supervision, organizes and expedites routine office activities in the administrative office of a major division of a large department.
- Reviews correspondence and determines the appropriate method for routing.
- Answers and types responses to routine correspondence.
- Drafts replies to non-routine correspondence, subject to the review and approval by superiors in non-technical matters.
- Serves as the liaison between superiors and subordinate staff, other departmental staff, departments and outside agencies.
- Schedules appointments and maintains appointment calendar for superior.
- Screens callers and visitors.
- Records and transcribes important or confidential material.
- Analyzes routine but important issues independently, in order to determine the proper method for resolution and expedites remedies.
- Maintains assignment logs for staff, documents action taken, and follows up to ensure timely response.
- Provides information to citizens about departmental, division and section policies and procedures.
- Maintains time keeping and confidential records and files.
- Attends meetings with superiors to record the proceedings, and as r required, records verbatim statements.
- Assists staff by providing information about procedures, practices and policies in division.
- Proofreads all typed material for grammar, spelling, punctuation and typographical errors before submission to superior.
- Develops and revises the format of forms to facilitate work flow.
- Plans, schedules, reviews and assigns the work of a small group of clerical employees.
- Instructs and trains employees on new procedures and/or operations.
- Evaluates work performance and administers discipline.
High school Diploma or GED; preferably some college courses in secretarial science or business administration.
Three (3) years of experience in clerical work that has demonstrated the ability to handle important office duties.
Evaluation Plan
- Computerized Exam: 70%
- Evaluation of Training, Experience & Personal Qualifications: 30%
- Total of Computerized Exam and Evaluation T.E.P: 100%
- Veteran Points: 0 – 15 points
- Detroit Residency Credit: 15 point
