- Location
- Grand Rapids, MI
- Workplace
- Remote, Hybrid
- Type
- Full-time
- Department
- Legal
- Seniority
- Senior
- Source
- ApplicantPro
Description
Senior Director of Customs & Trade Compliance (Hybrid)
Location: Hybrid / Remote (with travel as needed)
Supply Chain Solutions is seeking an experienced Licensed Customs Broker (LCB) to lead and evolve our Customs & Trade Compliance function. This executive-level role combines regulatory expertise, proven people leadership, and a passion for AI, automation, and innovation to modernize global trade operations.
What You'll Do
-
Serve (or progress to serve) as the company's Licensed Customs Broker of Record
-
Ensure compliance with CBP, PGA, import/export regulations, HTS classification, and AD/CVD
-
Build, lead, and develop high-performing teams and future leaders
-
Champion AI, automation, and technology-driven solutions to improve accuracy, efficiency, and audit readiness
-
Partner cross-functionally with Operations, Sales, Finance, Legal, and IT
-
Act as executive, client-facing authority on customs and regulatory matters
What We're Looking For
-
Active U.S. Licensed Customs Broker (LCB) – required
-
10+ years in customs brokerage, trade compliance, or international logistics
-
5+ years of people leadership experience
-
Deep knowledge of HTS, ADD/CVD, PGA filings, audits, and enforcement actions
-
Experience with CargoWise, ACE, automated classification, OCR, or AI-enabled workflows a plus
Why Join Us
-
Executive visibility and influence
-
Opportunity to build teams and shape the future of trade compliance
-
Organization committed to innovation and continuous improvement
