Commercial Insurance Account Manager

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role offers an exciting opportunity to work in a dynamic and supportive environment where your contributions will directly impact the success of the organization. They hiring for two positions: one focused on Small Business accounts and the other on Mid-Market accounts.

Our company values professional growth, teamwork, and employee satisfaction. We offer a collaborative workplace with quarterly employee events, opportunities for advancement, and a commitment to work-life balance, including early closures on Fridays during the summer months.

Compensation Package

• Salary Range:
  • Small Business: $75,000 - $95,000
  • Mid-Market: $85,000 - $110,000
• Incentives:
  • Performance-driven Christmas bonus
  • Annual reviews
  • Commission on new business (50%) and cross-selling on house accounts (30%)
• Benefits:
  • Comprehensive health, vision, and dental insurance (UnitedHealthcare)
• 3 weeks of PTO starting average
• Work Schedule:
  • Hybrid model: 4 days in-office, 1 day remote after 2-4 weeks of training/onboarding
• Additional Perks:
  • Company-sponsored continuing education and licensing
  • Quarterly employee events (e.g., cookouts, BBQs)

Responsibilities

• Provide full-service account management for a portfolio of Commercial Lines clients.
• Handle all aspects of account servicing, including quoting new and renewal business.
• Manage Small Business accounts (up to $50k in premium) or Mid-Market accounts ($50k+ premium, average $200k).
• Work closely with producers to support and grow the book of business.
• Ensure timely and accurate processing of policies, endorsements, and renewals.
• Build and maintain strong relationships with clients, carriers, and internal teams.
• Utilize AMS360 software for account management and documentation.

Qualifications/Requirements

• Licensure: Property & Casualty (P&C) license preferred; must obtain immediately after hire if not already licensed.
• Experience:
  • Small Business Role: 1-3 years of Commercial Lines experience preferred.
  • Mid-Market Role: 3-5+ years of Commercial Lines experience preferred.
• Account Knowledge:
  • Small Business: Generalist accounts, including contractors, construction, and real estate.
  • Mid-Market: Focus on landscaping, agriculture-heavy accounts, and generalist accounts.
• Proficiency in AMS360 software is highly desirable.
• Strong critical thinking, time management, and organizational skills.
• A proactive and motivated attitude with a commitment to delivering exceptional client service.

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