- Location
- Porto
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry
- Closing date
- Today
- Source
- CareersPage
Description
Work Remotely from Portugal | Start Date: 03 December 2026
Ready to take your customer service career to the next level? Join an international team representing a prestigious name in the automotive industry!
We are looking for fluent German speakers (C1–C2) with good English skills (B2 or above) to join a dynamic customer support team.
Location & Work Model
Fully remote position within Portugal
Candidates already living in Portugal are strongly preferred.
Exceptional relocation support may be available, including temporary accommodation in Lisbon for candidates moving to Portugal.
Salary & Benefits
€1,055 gross/month (14 payments per year)
€7.63 food allowance per working day
Relocation assistance available for eligible candidates
Opportunity to work with a globally recognized automotive brand
Working Schedule
Monday to Sunday, 24/7 rotational shifts
Rotating days and night shifts
2 rotational days off per week
Your Responsibilities
Assist customers via phone, email, and chat.
Provide professional support and resolve customer inquiries.
Troubleshoot issues related to automotive and digital products.
Maintain accurate records of customer interactions in the CRM system.
Ensure high-quality service and customer satisfaction.
Stay up to date with the latest products, services, and company policies.
Work closely with your team to continuously improve the customer experience.
Requirements
German proficiency: C1–C2
Good English communication skills
Excellent communication and problem-solving abilities
Customer-oriented mindset and a positive attitude
Flexibility to work rotational shifts
Previous customer service experience is an advantage.
Start Date
03 December 2026
Interested? Let's talk!
Send me your updated CV or a message to learn more about this opportunity and start your journey in Portugal!