Commercial Lines Account Manager

Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role is pivotal in managing a diverse portfolio of commercial insurance accounts, ensuring exceptional service delivery, and fostering strong client relationships. The ideal candidate will thrive in a collaborative, family-oriented environment and bring a proven track record of success in the insurance industry. This position offers flexibility, with options for onsite, hybrid, or fully remote work arrangements for the right candidate.

Compensation Package

• Salary Range: $80,000 - $90,000 annually (commensurate with experience)
• Benefits:
  • 100% employer-paid health insurance (Medical Mutual) for employees (dependent coverage available for purchase)
  • Generous PTO (up to 4 weeks based on experience)
  • Paid holidays
• Raises: Performance-based raises available
• Bonus/Commission: Not applicable

Responsibilities

• Manage a book of business with a premium size of approximately $1M, consisting of accounts ranging from $5,000 to $200,000 in premium (average size: $30,000).
• Handle all aspects of account management, including renewals (90%) and new business (10%).
• Build and maintain strong relationships with clients, carriers, and internal teams.
• Work with a variety of industries, including contractors, landscapers, restaurants, and other mainstreet businesses.
• Utilize the Zywave Partner Xe agency management system to manage accounts efficiently.
• Collaborate with team members in a supportive and family-oriented work environment.
• Ensure compliance with company policies and industry regulations.

Qualifications/Requirements

• Licenses/Certifications: Active Property & Casualty (P&C) license required.
• Experience:
  • Minimum of 3-5 years in commercial lines account management.
  • Familiarity with top carriers such as Encova, Cincinnati, and Erie (exclusive Erie experience may not be a fit).
  • Proven ability to manage a diverse portfolio of accounts effectively.
• Skills:
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in using agency management systems (experience with Zywave Partner Xe is a plus).
  • Ability to work independently and as part of a team.
• Soft Skills:
  • Collaborative mindset.
  • Client-focused approach.
  • Adaptability and problem-solving skills.
  • High level of integrity and professionalism.
  • Strong attention to detail.

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