Commercial Lines Account Manager | New Jersey

Our client, a well-established P&C insurance organization in New Jersey experiencing continued growth and expansion, is seeking an experienced Commercial Lines Account Manager to join a growing insurance team. This opportunity is ideal for an insurance professional who enjoys managing client relationships, providing hands-on account support, and working in a collaborative, service-focused environment. With continued growth and a strong commitment to employee development, our client offers a supportive workplace where individuals can expand their expertise, take on new challenges, and build a long-term career. 

Key Responsibilities

• Manage and service a portfolio of commercial lines insurance accounts, ensuring clients receive timely and professional support.
• Serve as a primary point of contact for clients regarding coverage questions, policy changes, renewals, and general service needs.
• Review existing policies and identify coverage gaps, potential exposures, and opportunities for additional protection.
• Coordinate the renewal process, including gathering updated information, reviewing coverage options, and communicating with carriers.
• Work closely with producers, underwriters, and insurance carriers to ensure client needs are met.
• Process policy endorsements, certificates of insurance, and other account servicing requests.
• Maintain accurate client records and policy documentation within the agency management system.
• Assist with new business submissions, policy proposals, and account transitions as needed.
• Build strong client relationships to support retention and overall customer satisfaction.
• Stay informed on commercial insurance products, carrier guidelines, and industry developments.

Qualifications

• 3–5+ years of Commercial Lines Account Management experience, preferably within an insurance agency or brokerage.
• Active Property & Casualty insurance license.
• Strong understanding of commercial insurance coverages, policy servicing, and renewal processes.
• Experience managing commercial accounts and communicating directly with clients and carriers.
• Excellent customer service, communication, and relationship-building skills.
• Comfortable handling client inquiries over the phone and providing proactive account support.
• Strong organizational skills with the ability to manage multiple accounts and competing priorities.
• Proficiency with agency management systems; AMS360 and WorkSmart experience are a plus.
• Detail-oriented, dependable, and able to work both independently and collaboratively.
• Motivated professional with a willingness to learn, grow, and take on additional responsibilities. 

Compensation & Benefits

• $85,000–$105,000+ annual based salary, depending on experience.
• Bonus opportunities tied to account retention.
• Competitive medical, dental, and vision insurance.
• 401(k) with company match.
• Professional development, continuing education, and career advancement opportunities.
• Collaborative, family-oriented work environment.
• Long-term growth opportunities with an expanding insurance organization.