Hiring.Camp

(USA) Senior Manager, Technology Operations

Walmart

·

Yesterday

Location
(USA) Together Building AR Bentonville Home Office, United States of America
Type
Full-time
Department
IT
Seniority
Senior
Education
Bachelor
Source
Workday

Description

Position Summary...

Sitting within a highly cross functional team  partnering closely with Walmart+, this role leads the planning and execution of complex strategic objectives focused on preventing fraud and abuse targeting Memberships.  Managing multiple risk vectors throughout our customer journeys requires expertise in program and financial management, stakeholder engagement and technology strategy to drive operational excellence,. The position involves overseeing project delivery, managing risks and fostering collaboration across teams to ensure successful outcomes.  The incumbent will translate business needs into actionable plans, influence stakeholders, and promote continuous improvement while maintaining accountability for performance metrics and resource optimization within a dynamic technology environment.  

About the team:
The Fraud Strategy Solutions Team within Enterprise Consumer Fraud Risk at Walmart leads efforts to protect customers and the business by addressing fraud across the customer lifecycle. The team collaborates with Product, Engineering, Data Science, and Compliance partners to develop AI-driven solutions that balance trust, growth, and efficiency. Emphasizing strong program management, stakeholder engagement, and technology strategy, the team delivers innovative solutions aligned with global fraud prevention objectives. This role supports Walmart’s commitment to secure and efficient operations through effective collaboration, decision-making, and accountability in a dynamic environment.

What you'll do...

  • Lead the planning, execution, and monitoring of multiple technology projects within a program, ensuring alignment with strategic objectives and budgetary constraints.
  • Develop and manage financial plans, track expenditures, and optimize resource allocation to maximize program efficiency and cost-effectiveness.
  • Collaborate with stakeholders to translate business requirements into actionable technology solutions, fostering productive relationships and consensus.
  • Identify risks and design mitigation strategies to ensure successful program delivery.
  • Drive continuous improvement by implementing program management tools and refining processes to enhance operational performance.
  • Mentor and develop team members, establishing clear performance expectations and promoting professional growth.


What you'll bring:

  • Proven expertise in program and financial management, including budgeting and cost monitoring across multiple projects.
  • Strong knowledge of technology strategies and ability to align projects with overall business objectives.
  • Experience in stakeholder management with excellent communication and influencing skills to build consensus.
  • Ability to define program goals, deliverables, and schedules using program planning tools and techniques.
  • Skilled in risk assessment, mitigation, and scenario planning to ensure successful program completion.
  • Proficient in monitoring program performance metrics and driving continuous improvement initiatives.
  • Demonstrated capability to lead teams, mentor associates, and foster a collaborative work environment.

 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

 

Your Career Journey at Walmart:

At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters:

 

We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position.

 

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart!

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills

Data ScienceComplianceProject ManagementProgram Management

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(USA) Senior Manager, Technology Operations at Walmart | Hiring.Camp